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Home > Forums about SPIP >  Using the private area > Problems logging in to the private area

Problems logging in to the private area solved

11 March 2011 01:06 - Replies : 5


I am trying to solve this problem for a while now - I would be very appreciative if anyone can help.

I have my SPIP site set up on host that uses IIS web server. I have access to a PLESK control panel in which I can set up permissions of folders, new FTP users, databases and so on.

My site is hosted and working ok on that server but I got one problem - once I set up the connection with the private area for the first time it lets me in but then after a certain amount of time (and I am pretty sure it’s 24hours) if my login has timed out I can’t login again. After I enter the ’correct’ username and password the page just returns to itself emptying both fields.

In order to access the private area again I need to delete the connect.php file from the config directory and start again with the set up.

Whilst this is ok for me to do, the owners of the site are really frustrated and I need to sort this out ASAP, so any idea will be really useful.

I have read up a lot on the net for possible causes of this but with no joy so far. It seems to me some setting to the server needs to be changed as other sites work ok on other hosts that I use, but not this one... I have the gut feeling it’s to do with the wired security settings of the server, something to do with the way the main server CACHE works... is there anything I can say to the hosing provider to check/un-check for me ...

Thanks in advance for reading.


  • There is an issue with IIS not allowing at the same time to add a
    cookie AND to redirect a page.

    We had fixed that a while ago, but apparently at some point the fix has been forgotten or broken. I’ve sent you a new fix. We’ll probably port it to our development branch, so we don’t get this same nasty surprise next time you upgrade :-)

    However I don’t think we’ll port it to the stable branch, so if you
    need to install another site with SPIP 2.1.8, please copy the modified files :


  • < #2 > Problems logging in to the private area ˆ
    by Claudio Gnessi - 24 July 2013 08:30

    Hi Fil, same problem here with 2.1.23... Any chance to fix this huge bug? Any advise?


  • Hi Claudio, are you using IIS too?
    If so the fix would be something like this http://core.spip.org/projects/spip/repository/revisions/6737

    I’d have to find a copy of the two files I mentioned in this message. Maybe Nadia can help, they would be on her server.

  • < #4 > Problems logging in to the private area ˆ
    by Pankaj Kakkar - 28 April 2014 17:28


    I have same issue. Installed SPIP on a windows based server. and it gives me a HTTP 302 error while trying to login to the private area.

    and after entering the username and password again, it gives the following error message:
    cookie problem

    For secure identification, your browser must accept cookies.
    Please configure your browser to accept them for this site.

    I am using SPIP 3.0 on IIS, please advice.


  • Remove or uninstall plugins and Just restart your browser


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